Juno Rider Terms & Conditions
Last updated July 27, 2017
- 1.1. Welcome! The Website www.gojuno.com (the
“Site”) and our mobile software application (the “Juno App”) are operated by
Juno, a member of the Gett Group of companies, with offices located at One World Trade Center, 84th Floor, New
York, New York 10007 (the “Company, We, Our or Us”). The Juno App helps people
who download the Juno App and agree to the within Terms and Conditions (together,
“Rider, Riders, You or Your”) find and hire drivers, either for passenger
transport or for delivery of goods (collectively, the “Services”). These Terms and Conditions,
You and Company regarding your use of, and access to the Juno App, and Services, and constitute a binding legal
agreement between You and the Company. By downloading the Juno App and accepting these terms and conditions
Gett Users consent to the sharing of their Gett account data for use by Juno.
- 1.2. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY AND IN THEIR ENTIRETY
BEFORE USING THE JUNO APP AND/OR THE SERVICES, AND CHECK THEM PERIODICALLY FOR CHANGES. YOUR USE OF THE SITE
IS SUBJECT TO AND CONDITIONED UPON YOUR AGREEMENT TO, AND COMPLIANCE WITH, ALL OF THE TERMS AND CONDITIONS
BELOW (THE “AGREEMENT”). IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU MAY NOT USE THE JUNO APP. BY
COMPLETING THE REGISTRATION PROCESS, ACCESSING AND USING THE JUNO APP, AND USING THE SERVICES, YOU ARE
INDICATING THAT YOU ARE 18 YEARS OF AGE OR OLDER, THAT YOU HAVE READ, UNDERSTAND AND UNCONDITIONALLY ACCEPT
AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS WHICH APPLY TO ALL SERVICES RENDERED WITHIN THE
2. Accepting these Terms and conditions
- 2.1. Your use of the Juno App, or any other Company software licensed through a
third party distributor is also governed by any applicable current end user license agreement
(“EULA”) made available through the third party distributor. In the event of a conflict between
any provision in these Terms and Conditions and any EULA, the conflicting provision in these Terms and
conditions will prevail.
- 2.2. Certain offerings, including without limitation sweepstakes, rewards, contests
of skill, or promotions on the Site or through the Juno App, may be subject to additional guidelines, rules, or
terms (“Additional Terms“). These Additional Terms will be located where We post the
sweepstakes, rewards, contests of skill, or promotions on the Site. In the event of a conflict between the Terms
and Conditions and the Additional Terms, the Additional Terms take precedence in relation to that Service. The
Additional Terms for such Services are hereby incorporated by reference into these Terms and Conditions.
- 2.3. We may in Our sole discretion and at any time, change, add, or delete portions
of these Terms and Conditions and/or any other terms on the Site. We will notify You of any such material
changes. Your continued use of the Site following such notice constitutes Your acknowledgment and acceptance of,
and agreement to, such changes.
- 2.4. You acknowledge that these Terms and Conditions are supported by reasonable and
valuable consideration, the receipt and adequacy of which You hereby acknowledge, and which include, but are not
limited to, Your use of the Juno App, and receipt of data, materials and information available at or through the
Juno App, the possibility of Our use or display of Your Submissions (as defined below in Section 15), and the
possibility of the publicity and promotion from Our use or display of Your Submissions.
3. Use of the Juno App
- 3.1 Riders must create an Account to access the Services (“Account”).
Riders shall access and use the Juno App only for personal purposes, and only as long as they are in compliance
with all provisions of the Agreement. Riders shall not use the Juno App in any way that violates the law or the
terms of this Agreement, or harms Us, or any other person or entity, as determined in Our sole discretion. We
reserve the right to requires Riders who use of the Juno App for commercial purposes to create a business
- 3.2 You may close your Account and cease to be a Rider at any time by sending Us
written notification via email to email@example.com, or by mail to Our
address at One World Trade Center, 84th Floor, New York, New York 10007. If your Account is closed or suspended,
either by You or by Us, same shall not relieve You of any payment obligations that You incurred in connection
with the Services while the Account was active.
- 3.3 We or third parties authorized by Us may from time to time place commercial
content on the Juno App. We have no control over for the accuracy, truthfulness, quality, safety or legal
aspects of content provided by third parties, nor do We endorse, guarantee, or are We responsible for such
content (even if Riders receive any benefits related to the Juno App in connection with such third party
offers). It is Rider’s responsibility to understand and accept the terms and payment obligations of all such
content that Riders pursue.
- 3.4 Occasionally, the Juno App may experience interrupted service, delays or errors.
This may be due to a number of reasons including maintenance that We perform on the Juno App, as well as reasons
beyond Our control. We will attempt to provide You with prior notice of any interruptions, delays or errors, but
cannot guarantee that such notice will be provided. Should You experience any such issues, please contact us at
firstname.lastname@example.org so that We may address the issue.
- 3.5 Minimum hardware and software requirements for use of the Juno App may be posted
from time to time. However, We do not guarantee the access to or performance of the Juno App even if Riders meet
such minimum requirements.
- 3.6 We may, in Our sole discretion and at any time, in any way, for any
reason, change or discontinue any part of the Juno App or Services with or without notice to You. We may, in
the future and in Our discretion, impose charges for accessing any or all portions of the Juno App or
Services, in which event We will provide notice before such access is granted and charges incurred. We shall
not be liable to You or any third party should We exercise Our right to modify or discontinue the Juno App or
Services. If You object to any such changes, Your sole recourse will be to cease accessing the Juno App or
Services. Your continued access of the Juno App or Services following any such changes shall constitute Your
acknowledgement of and agreement to such changes, and Your satisfaction with the Juno App or Services as so
modified. You agree that We may in Our sole discretion and at any time, in any way, for any reason,
immediately terminate Your access to the Juno App and Services. YOU ACKNOWLEDGE AND AGREE THAT WE SHALL NOT BE
LIABLE TO YOU OR ANY OTHER PARTY FOR ANY TERMINATION OF YOUR ACCESS TO THE JUNO APP OR SERVICES. TERMINATION
OF YOUR ACCOUNT SHALL IN NO WAY MODIFY OR VOID ANY PAYMENT OBLIGATIONS YOU MAY HAVE INCURRED THROUGH YOUR USE
OF THE JUNO APP OR SERVICES, WHETHER SUCH OBLIGATION IS TO US OR A THIRD PARTY.
- 4.1 To set up an Account, You must provide, among other things, your name, a
functioning mobile phone number and e-mail address where You can be reached, a password of your selection which
You agree not to transfer to or share with any third parties, and a method of payment (collectively, Your
“Account Information“). The mobile telephone number must be SMS-capable so that You may receive
temporary verification codes from Us for purposes of verifying Your identity and keeping Your Account secure.
You agree to provide true, accurate, current and complete information for Your Account. You shall not (a)
register for more than one Account, (b) register for an Account on behalf of a third party, (c) use any Account
other than Your Account, or (d) permit any third party to use Your Account.
- 4.2 You are solely responsible for all use of Your Account Information and
activities, act or omission of any third party, including without limitation any act or omission in violation of
these Terms and Conditions, that may occur under or in connection with Your Account. You shall notify Us
immediately by sending an email to email@example.com or firstname.lastname@example.org if you become aware that Your Account
Information is being used without Your authorization.
- 4.3 We reserve the right to take any and all action as deemed necessary or
reasonable in Our sole discretion, to ensure the security of the Juno App and Your Account, including without
limitation terminating Your Account, changing Your password, or requesting additional information to authorize
transactions on Your Account.
5. Services and Pricing
- 5.1. We offer multiple types of service. While we do not charge fees to use the Juno
App, We may charge for certain auxiliary services and options. Complete pricing information is presented to You
through the Juno App (such pricing information hereinafter referred to as a “Fee Estimate”). Any Fee Estimate
presented to You via the Juno App is valid for a specified period of time, and is based upon time and distance
factors, high demand surcharges, and other factors such as traffic conditions prevailing at the time the Fee
Estimate was quoted. Fee Estimates for identical itineraries quoted at different times may vary due to these
factors. Additional fees not included in the Fee Estimate, including without limitation fees for wait time,
tolls, surcharges, additional stops, changes to final destination, other additional charges, variations in
ground conditions, and any optional gratuities you may extend to the driver may result in an actual fee (“Actual
Fee”) charged to You that is different than the fee initially quoted to You. You shall be fully liable for
payment of the Actual Fee each time You reserve or receive Services.
- 5.2. The pricing methodology used to calculate the Fee Estimate may differ from that
used to calculate the fee paid to the driver. For example, as is noted above, time and distance factors as well
as other factors such as prevailing traffic conditions are used to calculate the Fee Estimate that You are
quoted. Subsequent changes in such factors (an accident, gridlock, etc.) that occur after the Fee Estimate is
given may require the driver to take a longer and/or less direct route to deliver You to your destination in a
timely manner. Under such circumstances We honor the Fee Estimate and pay the driver based upon the longer route
he or she was required to take. The Fee Estimate is not honored if the ride takes significantly longer in
duration or distance due to changes You make such as requesting an additional stop or changing your destination.
Under such circumstances You will be charged the Actual Fee reflecting the cost of the ride based upon the
minimum fare, the distance, and the duration of the ride.
- 5.3. A third party navigation service is used to determine a recommended route to be
taken by the driver, however the route ultimately taken is determined by the driver in his or her discretion
based upon prevailing traffic and other conditions. We assume no responsibility for the efficiency of the route
the driver takes and/or for any unexpected delays and/or related charges that may occur, irrespective of whether
the route is one selected by the navigation service, the driver, or You, and irrespective of whether the driver
refuses to take an alternate route You may request.
- 5.4. Gratuities are optional, and any gratuity you extend to a driver will be passed
through by Us in full and without deduction. Processing fees may apply.
- 5.5. From time to time, We may beta test new services and invite You to participate.
If You are invited to participate and agree to do so, You may be asked to agree to additional Terms and
6. Reservations; Service
- 6.1. These Terms and Conditions, together with the Additional Terms and any other
terms on the Site shall govern any request for Services You submit through the Juno App (a
- 6.2. You understand and acknowledge that all Reservations for passenger transport
made via the Juno App are being made with third party transportation providers, and that you will be picked up
in a For Hire Vehicle that is owned by and/or affiliated with such third party transportation provider.
- 6.3. For your safety, You should verify that the driver that arrives to pick you up
matches the driver photo displayed in the App. If a different driver arrives, do not get in the vehicle.
Instead, please place a new Reservation and call our customer support immediately at (844) JUNO-USA so that we
may refund any cancellation fee and/or other charges that the system may post to your account.
- 6.4. In the event We or the applicable Transportation Provider cannot fulfill the
Reservation, We will use commercially reasonable efforts to contact You via the contact information associated
with Your Account. We shall not be liable or responsible to You in the event we cannot accept or fulfill a
- 6.5. You acknowledge and agree that any violation of the Terms and Conditions, the
Additional Terms or any other terms may result in cancellation of Your Account and/or Your Reservation(s), in
Your being denied access to any Reservation, and/or in Your forfeiting any fees You may have paid for such
Reservation(s). You hereby authorize Us to debit Your Account (via the method of payment associated with Your
Account) for any costs We incur as a result of such violation.
- 6.6. You authorize Us to charge Your Account for any additional costs and/or
services incurred by You in connection with Your use of the Services, including without limitation Damage
Charges as defined infra, and additional services you may request the driver perform, such as returning
items left behind in the driver’s vehicle.
- 6.7. Any information related to the times for Services (including arrival time of a
Transportation Provider and how long a delivery or passenger trip will take) are estimates only (“Time
Estimates”) and provided for Your convenience. Time Estimates shall not constitute a guaranteed or
comprehensive time or price quote and You shall not rely on Time Estimates. The actual arrival time and length
of Services are subject to factors outside of Our control, including without limitation weather, traffic, ground
conditions and the actions of the Transportation Provider. We shall not be liable, and You hereby waive any
claim, cause of action, damages, demands or liability against Us, arising from a failure by a Transportation
Provider or its driver either to pick you up or deliver you to your intended destination in a timely manner, or
to timely deliver any goods.
- 6.8. Minors; Car Seats. You must be an adult eighteen (18) years of
age or older in order to maintain an account with Us and order service. Children and infants are welcome to
travel with You in the back seat of the vehicle, however We do not permit minors to ride in the front passenger
seat and/or to ride unaccompanied by an adult. We reserve the right to request proof of age from passengers who
appear to be minors and who are not accompanied by an adult, to cancel any trip request made by or on behalf of
an unaccompanied minor, to require a minor to leave the vehicle together with the adult account holder should
the adult account holder do so before reaching the destination, and/or to close any account opened by a minor or
used to order service on behalf of an unaccompanied minor in violation of Our policies. If traveling with a
child or infant, you remain responsible at all times for ensuring that the child/infant is properly restrained
by means of an approved restraint system appropriate for the child/infant’s age and weight (i.e. a lap/shoulder
seat belt, booster seat and lap/shoulder seat belt combination, or car seat) prior to departure, and at all
times during the ride. You shall also remain responsible at all times for ensuring that any child that
accompanies You does not interfere in any manner with the driver and/or with the safe operation of the vehicle.
You shall be responsible for providing a booster seat or car seat appropriate for the age and weight of each
child/infant that accompanies you. You shall be solely responsible for installing such car seats, ensuring that
they are properly placed within the car, ensuring that any user of the car seat is properly buckled in the car
seat, and ensuring that use of the car seat complies with all applicable federal, state and local laws. You
hereby waive and release Us from any claims, causes of action, damages or other liabilities, including without
limitation those causing damage to person or property, or death, that result either from defects in the
manufacture of the car seats, malfunction of the car seats or any parts thereof, failure to properly install the
car seat, failure to properly buckle and restrain the child or infant, or any use or misuse of the car seats.
- 6.9. Damage to Vehicle. In the event You or passengers traveling
with You soil and/or cause damage to the Driver’s vehicle, You shall be responsible for and hereby agree to pay
for the cost of cleaning and/or repair (the “Damage Charge”). The Damage Charge will be billed to Your account
and following collection paid in full to the vehicle owner, and You hereby authorize Us to debit Your Account
(via the method of payment associated with Your Account) for any Damage Charges incurred. Should you fail to pay
the Damage Charge, the vehicle owner shall be entitled to pursue legal claims against You.
7. Payment, Receipts and Refunds
- 7.1. Payment for Services shall be made through the Juno App. To pay for Services
through the Juno App, You shall provide Company with the payment information necessary to process a Reservation
prior to making the Reservation. Your submission of Your payment information to Us constitutes Your
authorization to Us to charge a temporary pre-authorization hold prior to your ride, and thereafter to charge
the applicable fees. You represent that You will not use any credit card, debit card or other form of payment
unless You have all necessary authorization to do so. If a credit card charge or other form of payment is
subsequently dishonored, same shall not relieve You of Your obligation to pay for the services You have
- 7.2. At the conclusion of your ride, you will sent a receipt via e-mail. We reserve
the right to issue amended receipts in the event the amount appearing on the original receipt is inaccurate.
- 7.3. We reserve the right to issue refunds in our discretion. All refunds shall be
in the form of Account credit only. We do not issue cash refunds or refunds of any kind other than Account
- 7.4. Some banks and credit card companies impose fees for certain transactions. Such
fees are determined solely by Your bank or credit card company and We are not responsible for payment of any
such fees. If You have any questions about these fees or the exchange rate applied to Your Reservation, please
contact Your bank or credit card company.
- 7.5. Credit cards/Debit Cards do not include pre-paid cards, one-time cards, gift
cards, virtual cards, anonymous cards and reloadable cards.
- 7.6. You agree to pay a late fee equal to 10% for all balances that remain unpaid 90
days after the date of service. If We are required to refer Your account to collection (including, but not
limited to referral to a collection agency or attorney), You agree that in addition to the charges and late fees
which may be due, You will reimburse Us for collection costs of 25% of the unpaid balance, including late fees.
If Your account is subject to any discount, deal or promotion, You will lose the benefit of the discount, deal
and/or promotion on the 91st day after the date of service if payment is not received by the 90th day. The
discount, deal and/or promotion will be reinstated in Our discretion, and only after Your account balance has
been paid in full. We reserve the right to discontinue service to You in the event you maintain an open balance
on your account that is more than 90 days old.
8. Account Credits and Promotions
- 8.1. From time to time, We may offer promotions, deals or discount codes for the
Juno App. We may in Our sole discretion establish, modify, suspend, end, reject or refuse to honor such
promotions, deals or discount codes at any time, with or without notice to You. We reserve the right to set
limitations on the use of promotions, deals and/or discount codes. Opening multiple accounts on the same device
for purposes of redeeming a promotion, deal and/or discount code more than once is prohibited and shall result
in the forfeiture of all promotional credits and/or suspension of the accounts. Additional terms regarding
promotions, deals or discount codes will be posted on the Site or in the Juno App.
- 8.2. Promotional credits and customer care credits (“Account Credits”) may be
applied to the immediately subsequent rides You take with Us until used in full. Account Credits are
non-transferrable, may not be redeemed for cash, and expire one year from the date of issuance.
9. Cancellations and No-Shows
- 9.1. Any cancellations, no-shows or failure to be present to accept deliveries shall
be governed by Our current cancellation policy, which may be found in our in-app Help Center. Additionally,
certain Reservations shall have specific cancellation windows and You shall be responsible for all fees if You
fail to show for a Reservation and fail to cancel the Reservation within the cancellation window.
10. Lost Property.
- 10.1. We are not responsible for any personal property left behind in a driver’s
vehicle. If you lose or leave something behind, please contact our customer support team at (844) JUNO-USA or email@example.com so that they may put you in touch with your driver
11. Mobile Communications
- 11.1. By accessing and using the Juno App or Services with a mobile device, You
acknowledge and agree that You may receive certain communications from the Juno App including without limitation
SMS, MMS, text messages, mobile emails, push notifications, or other electronic communications means
(collectively “Mobile Communications”). By accessing and using the Juno App or Services via mobile devices, or
by using certain mobile features including without limitation sending or receiving Mobile Communications, You
may incur fees from the provider or carrier of the mobile services that You use (“Carrier“) and
You shall be solely responsible for the payment of such fees.
- 11.2. If You elect to include information about Your location (including
location-related information provided by Your Carrier or any applications) in Your Account Information, You
acknowledge, accept and agree that (i) such information shall be made available to Transportation Providers when
You make a Reservation for Services; and (ii) Company shall not be responsible for the accuracy of such
information or any use of such information by third parties including without limitation Transportation
12. Electronic Communications
- 12.1. You (i) consent to receive communications from Us in an electronic form
(including via phone call, e-mails and text message), including without limitation marketing and promotional
Communications, advertisements and telemarketing messages; and (ii) agree that all Terms and Conditions,
agreements, notices, documents, disclosures, and other communications (“Communications“) that
We provide to You electronically satisfy any legal requirement that such Communications would satisfy if it were
in writing. Your consent to receive Communications and do business electronically, and Our agreement to do so,
applies to all of Your communications and transactions with Us. The foregoing does not affect Your non-waivable
rights. You may withdraw your consent to receive marketing and promotional Communications, advertisements and
telemarketing messages by contacting Us via email at firstname.lastname@example.org. The
withdrawal of Your consent will not affect the legal validity and enforceability of any obligations or any
electronic Communications provided by Us or any business transacted prior to the time You withdraw Your consent.
You shall keep Us informed of any changes in your email address so that You continue to receive all
Communications without interruption.
13. Proprietary Rights
- 13.1. The design of the Juno App, and all content, services, features, data, text,
artwork, images, photographs, graphics, drawings, videos, audiovisual works, scripts, logos, copyrights,
trademarks, service marks, patents, slogans, trade names, trade secrets, trade dress, format, design, Rider
interface, software, information, functions, computer games, dialogue, ideas, concepts, suggestions, stories,
screenplays, music, lyrics, sound recordings, profiles, appearances, performances, and/or other similar
materials displayed on or that can be downloaded from the Juno App, are protected by copyright, trademark and
other laws and may not be used except as permitted in these Terms and Conditions or with prior written
permission of the owner of such material. The contents of the App are © 2017, all rights reserved. You may not
modify the information or materials displayed on or that can be downloaded from the Juno App in any way or
reproduce or publicly display, perform, or distribute or otherwise use any such information or materials for any
public or commercial purpose. Any unauthorized use of any such information or materials may violate copyright
laws, trademark laws, laws of privacy and publicity, and other laws and regulations. All material (collectively,
the “Content”) appearing on or in the Juno App, including but limited to the images, video,
use the Juno App, is protected intellectual property owned by Us. You may use the Content under and according to
these Terms, but all other uses are prohibited and will be treated as an infringement of our intellectual
property rights. You shall not:
- (ⅰ) sublicense, sell, assign or otherwise share the Content with anyone;
- (ⅱ) duplicate any part of the App or any Content appearing on the App, for any
purpose (except as expressly provided elsewhere in these Terms);
- (ⅲ) distribute, share, trade or create any derivative works based on the Juno
App, or any of the Content, and you agree that any such use is NOT “fair use” under 17 U.S.C. § 107;
- (ⅳ) use the Juno App and/or any of the Content for any public display, public
performance, sale or rental, and you hereby agree and stipulate that any and all such uses are NOT “fair use”
under 17 U.S.C. § 107;
- (ⅴ) post, share, trade or offer for use/viewing/listening to or transcription
copy of any or all of
the Content to or through any websites or service, including, without limitation, through
one-click hosting sites, file locker sites, bit torrent protocol, public or private forums, social
video hosting “tube” sites, or any other similar technology;
- (ⅵ) remove any copyright or other proprietary notices from any of the Content;
- (ⅶ) circumvent any encryption or other security tool(s) used anywhere on the
Juno App.You acknowledge and agree that the foregoing list of prohibited uses is exemplary, non-exhaustive, and
provided for illustrative purposes only. You further agree that the use of bots or any kind of automated process
to copy, download, hot-link, frame, or otherwise use any Content is prohibited and will in all instances be
considered commercial uses. Any license granted to You will terminate and be immediately revoked upon Your use
of any Content in violation of this Section.
- 14.1. “Submissions” are any information, text, messages, concepts,
suggestions, feedback, stories, screenplays, treatments, formats, artwork, photographs, videos, audiovisual
works, musical compositions including lyrics, sound recordings, recordings, actions, appearances, performances
Your or another persons’ name, likeness, voice, Username, profile, and/or other biographical information or
material, and/or other similar materials that You email, post, upload, embed, display, publish, communicate or
otherwise submit (collectively, “Submit”) on or through or to the Site. Submissions may be
publicly displayed on Our site. You warrant and represent that You are the rightful owner of all of the rights
to Your Submissions (including without limitation moral rights) or have the appropriate license or sublicense
rights from the owner, without the need for any permission from or payment to any other person or entity, and
that the information You Submit to the Site is true and accurate. You are entirely and solely responsible for
all Your Submissions and the consequences of submitting them to, or posting or publishing them on, the Site.
- 14.2. We do not accept, review or otherwise consider unsolicited Submissions and
request that Riders do not submit any unsolicited Submissions. Riders acknowledge that there is no confidential
or fiduciary relationship between Riders and Us whatsoever and that We will not review or offer any
consideration or compensation for any Submissions. Riders hereby grant to Us and Our officers, directors,
employees, agents, licensees, distributors, representatives and affiliates, a non-exclusive, perpetual,
irrevocable, unrestricted, fully-paid, royalty-free, sub-licensable and transferable (in whole or in part)
worldwide license for an indeterminate period (or for such maximum period permitted by applicable law) under all
intellectual property rights You own or control to use, reproduce, distribute, transmit, prepare derivative
works of, publicly display, index, comment on, modify, perform and otherwise exploit Your Submissions, in whole
or in part, for any purpose and in any media formats and channels (including among others on other Websites, and
in products and services offered by Us) now known or subsequently devised, in each case without compensation,
attribution, liability or notice to You and without the requirement of any permission from or payment to You or
to any others. If You request in writing that We remove Your Submissions from the Site, We will remove any
public display of Your Submissions and the license granted by You to Us shall terminate (except that We shall
not be required to change any materials used by Us that already include Your Submissions).
- 14.3. No portion of Your Submission shall be subject to any obligation of confidence
on Our part and You should expect no privacy with respect to Your Submissions, except for personally
available by You. PII is information that is personal to a Rider and which can be used to identify or contact a
Rider, including first and last name, home or other physical address including street name and city or town,
email address, telephone number, Social Security number, or any other identifying information that would permit
physical or online contact with a Rider.
- 14.4. We reserve the right to decide, in Our sole discretion, whether, where, and
how a Submission is published on the Site. If We have questions about Your Submissions, We may contact You for
further information (including, but limited to, to verify that You own the copyright or other intellectual
property rights). Although We have no obligation to review any Submissions, We reserve the right, in Our sole
discretion, to edit or remove any and all Submissions, without prior notice.
15. Rules of Conduct
In connection with Your use of the Site, its Content, and any and all Submissions, You agree to abide by all
applicable federal, state local, national and international laws and regulations and not, nor allow or
facilitate others, to violate or infringe any rights (including, but not limited to, copyrights, rights of
publicity or privacy, confidentiality and trademarks rights) of others, Our policies or the operational or
security mechanisms of the Site. Without limiting the foregoing You shall NOT:
- Use the Site or Juno App (including, but not limited to, in any Public Forums (as defined below) or other
communication systems provided by the Site or Juno App) or any of its Content, including, but not limited
to, Your or other Riders’ Rider Submissions, to promote, conduct, or contribute to activities that in Our
sole discretion are profane, defamatory, infringing, fraudulent, obscene, pornographic, indecent,
commercial, inappropriate or illegal, including, but not limited to, pyramid schemes, surveys, contests,
chain letters, gambling, junk e-mail, spamming, promoting hatred towards any group of people or conduct that
can reasonably be expected to harm others.
- Use the Site or Juno App in any manner which could damage, disable, overburden, or impair the Site or Juno
App, or interfere with the access, use or enjoyment of this Site of Juno App by others, including, but not
limited to, causing greater demand on the Site or Juno App than is deemed reasonable by Us, attacks such as
“flaming” other Riders in a manner that might incite or perpetuate a conflict or argument, creating
Usernames to attack other Riders’ identities.
- Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy
and publicity) of others.
- Harvest, compile or otherwise collect PII about another Rider through the Site or Juno App (including, but
not limited to, email addresses).
- Copy, modify, distribute, transmit, publicly display, publicly perform or create derivative works of any
portion of the Site, Juno App, or any of their Content.
- Obtain or attempt to obtain any materials or information through any means not intentionally made
available or provided for through the Site or the Juno App.
- Frame, hyper-link, or otherwise interfere with or in any manner disrupt, circumvent, overburden or
compromise any part of the Site or Juno App, their Content, or features that prevent or restrict use or
copying of any Content or enforce limitations on use of the Site, Juno App or Content.
- Decompile, disassemble, reverse engineer or otherwise attempt to discover any source code or underlying
ideas or algorithms of the Site, Juno App or their Content except if and to the extent permitted by
- Use any robot, spider, other automated device or any tool-bar, Web-bar, other Web-client, device,
software, routine or manual process, to monitor or scrape information from the Site or Juno App, or bypass
any robot exclusion request (on headers or anywhere else on the Site of the Juno App).
- Use any meta tags or any other “hidden text” utilizing any Content or intellectual property rights owned
by, or licensed to, or by, Us.
- Access or attempt to access any other of Our systems, programs or data that are not made available by Us
for public Use.
- Create or provide any other means through which the Site or Juno App may be accessed, for example, through
server emulators, whether for profit or not.
- 15.2. We cannot and do not assure that other Riders comply with this Agreement, and
Riders assume all risk of harm or injury resulting from any such lack of compliance.
16. Public Communications and Forums
- 16.1. The Site and the Juno App may enable Riders to interact directly with other
Riders, such as by sending public or pre-defined private messages and posting comments in chat rooms, bulletin
board services, news groups, communities, personal Web pages, calendars, and /or other message or communication
facilities and forums designed to enable Riders to communicate with the public at large or with other Riders
(“Public Forums”). Use of the Public Forums is permitted only for noncommercial purposes and
subject to the terms of the Agreement. You agree to use the Public Forums only to submit, send and receive
messages and material that are proper and related to the purpose of this Site and the Juno App.
- 16.2. Riders are solely responsible for the Submissions they make, and the
consequences thereof, on or through the Juno App, the Site and its Public Forums. We do not endorse, guarantee,
nor are We responsible for the information, opinions, or recommendations submitted by any Rider in any Public
Forum or otherwise in connection with the Site or Juno App and expressly disclaim any all liability in
- 16.3. Although We are investing efforts in ensuring a safe and pleasant environment,
when using the Site or the Juno App You may be exposed to Submissions by others (a) with which You may disagree,
(b) that You may find offensive, indecent, or objectionable, or (c) which are inaccurate, misleading or illegal.
You expressly assume and agree to bear any and all risks associated with Your use of, exposure to or reliance on
any such Submissions. You should be skeptical about information provided by others, and You acknowledge that
there is a possibility of use of any Submissions by others, and that Submissions are made at Your own risk.
Never assume that people are who they say they are, know what they say they know, or are affiliated with whom
they say they are affiliated with. Information obtained in or from Public Forums may not be reliable, and it is
not a good idea to take any action based solely or largely on information You cannot confirm. We are not
responsible for any Submissions by Riders, nor for any actions taken or avoided based on such Submissions. You
waive any legal or equitable rights or remedies You have or may have against Us with respect to other Riders’
- 16.4. Please respect and interact with other Riders as You would in any public
arena. Do not reveal any information that You do not want to make public. WHEN ENGAGING IN PUBLIC
FORUMS, DO NOT DISCLOSE PII. RIDERS ACKNOWLEDGE THAT PUBLIC FORUMS AND ANY CONTENT OR FEATURES OFFERED THEREIN
ARE FOR PUBLIC COMMUNICATIONS AND RIDERS HAVE NO EXPECTATION OF PRIVACY WITH REGARD TO ANY SUBMISSION MADE OR
RECEIVED IN A PUBLIC FORUM OR OTHERWISE IN CONNECTION WITH THE SITE.
- 16.5. We reserve the right but not the obligation to:
- Monitor Public Forums and Submissions.
- Condition access to and use of Public Forums in accordance with age, geographic or other criteria.
- Review, refuse, remove, modify, store, or otherwise take any action with respect to Submissions, at Our
sole discretion and without prior notice.
- To the extent permitted by applicable law, identify any Rider and/or disclose any Submission or PII to
third parties, when We believe that such identification or disclosure will facilitate compliance with laws
or help to enforce these Terms and Conditions.
We encourage Riders to report to Us any suspected violations of this Agreement or any other additional
terms posted on the Site.
- 17.1. Your use of the Site and Services, and certain information about Riders, is
part of this Agreement. By accessing this Site, Riders consent to the collection and use of information as
- 17.2. You hereby provide Company with full, irrevocable authority to provide data
concerning Your name, mobile telephone number, journey and pick-up time to Company’s pool of Transportation
Providers and drivers in your location. Additionally, if you provide additional information through the Special
Requests feature of the app (for example, that you are traveling with a service animal), that information will
be disclosed to the Transportation Providers. This data will be used to select Your Transportation Provider from
Company’s pool and will enable the Transportation Provider to pick You up at the chosen location and take You to
Your destination. No other data about You will be disclosed to the pool of Transportation Providers or Your
specific Transportation Provider.
- 17.3. This Site and the App are not directed at children under the age of thirteen
(13) and do not knowingly collect any PII from children under the age of 13. If a parent or guardian believes
that this Site or the App have collected the PII of a child under the age of 13, please contact Us at email@example.com or by mail to Our address at One World Trade Center,
84th Floor, New York, New York 10007.
- 17.4. You acknowledge and accept that, despite our efforts, there may be times or
situations when your PII is inadvertently disclosed by Us or by a third party to whom we have disclosed Your
PII. You hereby accept that risk and waive any and all claims, causes of action, damages and liability against
Us in the event of inadvertent or disclosure of PII due to breach of Our internal controls.
18. Links to Third Party Websites
- 18.1. The Site may contain links and references to Websites of others. We may, from
time to time, at Our sole discretion, add or remove links to other Websites. These links are provided solely as
a convenience to You, and access to any such Websites is at Your own risk. We do not review, approve, monitor,
endorse, guarantee, warrant, make any representations with respect to, nor are We responsible for, such
Websites. In no event will We be responsible for the information contained in such Websites, their practices or
for Your use of or inability to Use such Websites or their services, or transmissions received from such sites.
By using the Site, You expressly relieve Us from any and all liability arising from Your use of any third-party
Website. We encourage Riders to read the privacy policies and other terms and familiarize themselves
with the privacy practices of the other Websites before using their services.
19. Links to the Site
- 19.1. Subject to the terms of this Agreement, Riders may display a link to the Site
as long as such use is not misleading, illegal or defamatory, and the linked Website contains no infringing or
illegal content. Riders may not suggest that We endorse, guarantee, sponsor, nor in any way are We responsible
for or affiliated with their site, nor tarnish, blur or dilute the quality of Our trademarks or any associated
20. Disclaimers of all Warranties
- 20.1. THE SITE, THE JUNO APP AND THEIR CONTENTS AND THE SERVICES ARE
PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE
EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
- 20.2. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT THE SITE, THE
JUNO APP OR ITS CONTENT OR THE SERVICES SHALL MEET YOUR REQUIREMENTS, OR SHALL BE AVAILABLE, UNINTERRUPTED,
CONTINUOUS, TIMELY, SECURE, OR ERROR OR VIRUS FREE; NOR DO WE WARRANT OR MAKE ANY REPRESENTATIONS REGARDING
THE USE OR THE RESULTS OF THIS SITE OR ITS CONTENT OR THE SERVICES IN TERMS OF ITS CORRECTNESS, COMPLETENESS,
AVAILABILITY, ACCURACY, RELIABILITY OR OTHERWISE, OR IN CONNECTION WITH RIDERS’ SUBMISSIONS. SUBJECT TO
APPLICABLE LAW, RIDERS ASSUME THE ENTIRE COSTS OF ANY AND ALL REPAIR OR CORRECTION. YOUR USE OF THIS SITE AND
ITS CONTENT AND RIDERS’ SUBMISSIONS IS AT YOUR OWN DISCRETION AND RISK, AND YOU SHALL BE SOLELY RESPONSIBLE
FOR ANY RESULTING CONSEQUENCES.
- 20.3. YOU HEREBY IRREVOCABLY WAIVE ANY CLAIM AGAINST US WITH REGARD TO
CONTENT AND ANY CONTENT YOU PROVIDE TO THIRD PARTY SITES (INCLUDING, BUT NOT LIMITED TO, CREDIT CARD
INFORMATION AND OTHER PII), TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
- 20.4. WE DO NOT CLAIM OR PROMISE THAT ANY RIDES OR DELIVERIES ARRANGED USING
THE SITE OR THE JUNO APP WILL IN FACT OCCUR; THAT DRIVERS WILL PICK UP PASSENGERS OR DELIVERIES ON TIME OR AT
ALL; THAT RIDERS WILL REACH THEIR DESTINATION ON TIME, OR AT ALL. THAT RIDERS WILL RECEIVE THEIR DELIVERIES ON
TIME, OR AT ALL. WE ALSO DO NOT MAKE ANY CLAIM OR PROMISE REGARDING THE TIMING, DURATION, QUALITY OR SAFETY OF
THE RIDE. YOU HEREBY AGREE AND ACKNOWLEDGE THAT WE HAVE MADE NO SUCH CLAIMS OR PROMISES AND THAT WE SHALL NOT
BE LIABLE FOR ANY RESULTING DAMAGES OR LOSSES.
- 20.5. CERTAIN JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES
OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF YOU RESIDE IN SUCH A JURISDICTION, SOME OR ALL OF THE
ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL
- 21.1. RIDERS SHALL BE RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF
THEIR ACCOUNT INFORMATION AND PII, AS WELL AS ALL ACTIVITIES THAT OCCUR UNDER THEIR ACCOUNT. RIDERS HEREBY
RELEASE, AND ACKNOWLEDGE AND AGREE, AT RIDERS’ OWN EXPENSE, TO INDEMNIFY, DEFEND AND HOLD HARMLESS US, OUR
OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSEES, DISTRIBUTORS, REPRESENTATIVES, AFFILIATES, AND SUCCESSORS
FROM ALL LIABILITIES, CLAIMS, ALLEGED CLAIMS, LOSS AND DAMAGES (OF EVERY KIND, WHETHER KNOWN OR UNKNOWN AND
SUSPECTED OR UNSUSPECTED), INCLUDING SETTLEMENT COSTS AND ANY LEGAL OR OTHER FEES AND EXPENSES FOR
INVESTIGATING OR DEFENDING ANY ACTIONS OR THREATENED ACTIONS AND REASONABLE ATTORNEY’S FEES RELATED IN ANY WAY
TO OR ARISING OUT OF THE USE OF OR ACCESS TO THIS SITE, ITS CONTENT, PII, RIDER SUBMISSIONS OR THE SERVICES.
RIDERS SHALL USE THEIR BEST EFFORTS TO COOPERATE WITH US IN THE DEFENSE OF ANY CLAIM.
22. Limitation of Liability and Damages Cap
- 22.1. LIMITATION OF LIABILITY AND EQUITABLE RELIEF. IN NO EVENT SHALL
WE, OR ANY OF OUR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, AGENTS, SUCCESSORS OR
ASSIGNS, NOR ANY PARTY INVOLVED IN THE CREATION, PRODUCTION OR TRANSMISSION OF THE SERVICES, BE LIABLE TO YOU
OR ANYONE ELSE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT
LIMITATION, THOSE RESULTING FROM BODILY INJURY, INJURY TO PROPERTY, DEATH, LOST PROFITS, LOST DATA OR BUSINESS
INTERRUPTION) ARISING OUT OF: (i) THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THE SERVICES, ANY
WEBSITES LINKED TO THE SITE OR TO THE JUNO APP, OR THE MATERIALS, INFORMATION OR SERVICES CONTAINED ON ANY OR
ALL SUCH WEBSITES OR ON THE JUNO APP, (ii) ANY CONDUCT BY OR ON BEHALF OF US THAT CONSTITUTES, OR MAY
CONSTITUTE, A CIVIL VIOLATION OF THE COMPUTER FRAUD AND ABUSE ACT OF 1984 AND AS MAY BE AMENDED FROM TIME TO
TIME, OR (iii) ANY VIRUSES THAT MAY INFECT, YOUR COMPUTER, MOBILE DEVICE, TELECOMMUNICATION EQUIPMENT, OR
OTHER PROPERTY CAUSED BY OR ARISING FROM YOUR ACCESS TO, USE OF, OR BROWSING OF THE SITE OR THE JUNO APP, OR
YOUR DOWNLOADING OF ANY INFORMATION OR MATERIALS FROM US, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY
OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ALL RIDERS, SUBSCRIBING
ORGANIZATIONS (INCLUDING WITHOUT LIMITATION ANY OFFICERS, DIRECTORS, SHAREHOLDERS AND EMPLOYEES THEREOF), AND
ANY AGENTS, REPRESENTATIVES OR ASSIGNS THEREOF, HEREBY WAIVE ANY CLAIMS FOR EQUITABLE RELIEF AGAINST US, OUR
RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, AGENTS, SUCCESSORS OR ASSIGNS, ARISING
OUT THE SERVICES OR FOR THE REASONS SET FORTH HEREIN, WHETHER OR NOT SUCH SERVICES WERE USED BY SUCH PERSONS
- 22.2. DAMAGES CAP. IN NO EVENT SHALL WE OR OUR AFFILIATES,
CONTRACTORS, EMPLOYEES, AGENTS, OR THIRD PARTY PARTNERS, LICENSORS OR SUPPLIERS ASSUME TOTAL LIABILITY TO YOU
FOR ANY DAMAGES, LOSSES, AND/OR CAUSES OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE
SERVICES (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), WARRANTY, OR OTHERWISE) EXCEED ONE HUNDRED DOLLARS
- 22.3. REFERENCE SITES AND THIRD-PARTY APPLICATIONS. THE LIMITATIONS
ON LIABILITY AND DAMAGES CAP SET FORTH ABOVE IN THIS PARAGRAPH SHALL ALSO APPLY WITH RESPECT TO DAMAGES
INCURRED BY REASON OF ANY PRODUCTS OR SERVICES SOLD OR PROVIDED ON ANY REFERENCE SITES AND THIRD PARTY
APPLICATIONS OR OTHERWISE BY THIRD PARTIES OTHER THAN US AND RECEIVED BY YOU THROUGH OR ADVERTISED ON THE SITE
OR THE JUNO APP, OR THE SERVICES OR RECEIVED BY YOU THROUGH ANY REFERENCE SITES AND THIRD PARTY APPLICATIONS.
- 22.4. EFFECT OF STATE LAW. THE LIMITATIONS ON LIABILITY AND DAMAGES
CAP SET FORTH IN THIS SECTION ARE ENFORCEABLE TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW. CERTAIN
STATES’ LAWS MAY NOT RECOGNIZE OR OTHERWISE MAY LIMIT SOME OF THE LIMITATIONS OF LIABILITY AND DAMAGES CAP SET
FORTH HEREIN. IF SO, YOU MAY HAVE ADDITIONAL RIGHTS.
23. Basis of the Bargain
- 23.1. YOU ACKNOWLEDGE AND AGREE THAT WE HAVE OFFERED OUR SERVICES, SET OUR
PRICES AND ENTERED INTO THESE TERMS IN RELIANCE UPON THE DISCLAIMERS OF WARRANTIES, THE LIMITATIONS OF
LIABILITY AND LIABILITY CAP SET FORTH HEREIN; THAT THE DISCLAIMERS OF WARRANTIES, THE LIMITATIONS OF LIABILITY
AND LIABILITY CAP SET FORTH HEREIN REFLECT A REASONABLE AND FAIR ALLOCATION OF RISK BETWEEN YOU AND US; AND
THAT THE DISCLAIMERS OF WARRANTIES, THE LIMITATIONS OF LIABILITY AND LIABILITY CAP SET FORTH HEREIN FORM AN
ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND US. YOU ACKNOWLEDGE AND AGREE THAT WE WOULD NOT BE ABLE TO
PROVIDE THE SERVICES TO YOU ON AN ECONOMICALLY REASONABLE BASIS WITHOUT THESE LIMITATIONS.
- 24.1. The Site and the Juno App provide You with access to a large number of
independent Transportation Providers in your locality. Your contract for the hire of Services is directly with
your Transportation Provider. You agree and acknowledge that We are not liable to you, and you hereby waive any
claims, causes of action, damages or liabilities, against Us with respect to any claim for injury to person or
property, loss of property, or death, arising from (a) the conduct or negligence of the Transportation Providers
and their drivers, (b) the manufacture or use of vehicles provided by the Transportation Provider, or (c) breach
of any contract you may have directly with the Transportation Provider or driver.
- 24.2. YOU HEREBY RELEASE COMPANY, OUR OFFICERS, DIRECTORS, EMPLOYEES,
AGENTS, LICENSEES, DISTRIBUTORS, REPRESENTATIVES, AFFILIATES, AND SUCCESSORS FROM CLAIMS, DEMANDS ANY AND ALL
LOSSES, DAMAGES, RIGHTS, CLAIMS, AND ACTIONS OF ANY KIND INCLUDING, WITHOUT LIMITATION, PERSONAL INJURIES,
DEATH, AND PROPERTY DAMAGE, THAT IS EITHER DIRECTLY OR INDIRECTLY RELATED TO OR ARISES FROM YOUR USE OF THE
SITE, JUNO APP, OR SERVICES.
25. Governing Law; Arbitration of Disputes; Waiver of Class
- 25.1. This Agreement will be governed by and construed in accordance with the laws
of the State of New York applicable to agreements made and fully performed therein. Any and all controversies,
disputes or claims arising out of or relating to this Agreement and its terms or a breach thereof shall be
submitted to arbitration before a single arbitrator and in accordance with the Commercial Rules then obtained of
the American Arbitration Association (“AAA”). The decision of the arbitrator shall be final and binding upon the
parties, and judgment upon the award may be entered or enforced in any Court having jurisdiction thereof. The
location of any arbitration proceedings hereunder shall be in the City and State of New York, and shall be at
such location within said jurisdiction as shall be agreed upon by the parties, or failing such agreement, the
facilities of the AAA. All proceedings shall be kept strictly confidential by all involved.
- 25.2. YOU AND COMPANY AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE
OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR
REPRESENTATIVE ACTION OR PROCEEDING, UNLESS BOTH YOU AND COMPANY AGREE OTHERWISE. THE ARBITRATOR MAY NOT
CONSOLIDATE OR JOIN MORE THAN ONE PERSON’S OR PARTY’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A
CONSOLIDATED, REPRESENTATIVE OR CLASS PROCEEDING. ADDITIONALLY, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING
MONETARY, INJUNCTIVE AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO
THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY’S INDIVIDUAL CLAIM(S). THE ARBITRATOR SHALL
HAVE NO AUTHORITY TO AWARD PUNITIVE, CONSEQUENTIAL, SPECIAL OR INDIRECT DAMAGES. ANY RELIEF AWARDED CANNOT
AFFECT OTHER RIDERS.
26. No Representations
- 26.1. We make no representation that the Site, its Content or the Services are
appropriate or available for use in any particular location. Those who choose to access the Site or the Services
do so on their own initiative and are responsible for compliance with all applicable laws including any
applicable local laws.
27. Limitation of Claims
- 27.1. You agree that regardless of any statute or law to the contrary, any claim or
cause of action arising out of or related to use of the Agreement must be filed within one (1) year after such
claim or cause of action arose or be forever barred.
28. Infringement Notices and Takedown
We comply with the Digital Millennium Copyright Act (“DMCA”). We respect the intellectual property of others. If
you believe in good faith that any content on the Site or the Juno App infringes the copyright owned by you or a
third party, please contact our copyright agent, who is:
Name of Designated Agent: Shana Hook
Full Address of Designated Agent: One World Trade Center, 84th Floor, New York, NY 10007
Telephone of Designated Agent: (844) JUNO-USA
E-mail address of Designated Agent: firstname.lastname@example.org
The notice must contain the following information:
- A physical or electronic signature of the owner, or a person authorized to act on behalf of the owner, of
the copyright that is allegedly infringed;
- Identification of the copyrighted work allegedly infringed;
- Identifying information reasonably sufficient to allow determination by Us of the location of the material
that is allegedly infringing;
- Information reasonably sufficient to permit Us to contact you;
- A statement that you have a good faith belief that use of the material in the manner complained of is not
authorized by the copyright owner, its agent, or the law; and
- A statement that the information in the notification is accurate, and under penalty of perjury, that you
are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- 28.2. The Copyright Agent will only respond to claims involving alleged copyright
infringement. We may give notice that We have removed or disabled access to certain material by means of a
notice posted on Our Site, an email to a User, or by written communication via first claim mail to a User. If a
User receives such notice, the User may submit counter-notification in writing to the designated agent. To be
effective, the counter-notification must be a written communication and contain the following information: (a)
the User’s physical or electronic signature; (b) a description of the material that was removed or to which
access was disabled and the location at which the material appeared on the Site before it was removed or
disabled; (c) a statement under penalty of perjury that the User has a good faith belief that the material was
removed or disabled due to mistake or misidentification; and (d) the User’s name, physical address and telephone
number, and a state that the User consents to the jurisdiction of a court for the judicial district in which the
User is located, and that the User will accept service of process from the complainant. Notwithstanding this
section, We reserve the right in Our sole discretion, at any time, to remove content which appears to infringe
the intellectual property rights of another person or entity.
- 28.3. You acknowledge that if you fail to comply with all of the requirements of
this section, your DMCA notice may not be valid. For any questions regarding this procedure, or to submit a
complaint, please contact the representative designed above.
- 28.4. We reserve the right to terminate any User’s access to the Site or the Get App
if We determine, in Our own discretion, that the User is a repeat infringer.
29. International Users and International Travel
- 29.1. This Site is controlled, operated and administered by Company from Our offices
within the USA. If You access the Site from a location outside the USA, You are responsible for compliance with
all local laws. You agree that You will not use the Site or any Content accessed through the Site in any country
or in any manner prohibited by any applicable laws, restrictions or regulations.
- 29.2. Different Terms and Conditions may apply if the Juno App is used outside the
USA. Use of the Juno App outside the USA constitutes your acknowledgement that you have read, understand and
unconditionally agree to the other and/or different terms applicable in the Country in which the Juno App is
- 29.3. Some banks and credit card companies impose fees for international
transactions including without limitation foreign transaction and conversion fees. These fees are determined
solely by Your bank or credit card company and We are not responsible for any such fees. If You have any
questions about these fees or the exchange rate applied to Your Reservation, please contact Your bank or credit
30. General Provisions
- 30.1. No waiver of any term of this Agreement shall be deemed a further or
continuing waiver of such term or any other term, and any failure to assert any right or provision under this
Agreement shall not constitute a waiver of such term.
- 30.2. If for any reason a court of competent jurisdiction finds any provision or
portion of this Agreement to be unenforceable, then such provision or portion shall be construed, as nearly as
possible, to reflect the original provision, and the remainder of the Agreement will continue in full force and
- 30.3. This Agreement, and any rights and licenses granted hereunder, may not be
transferred or assigned by You, but may be assigned by Us without restriction.
- 30.4. This Agreement, the Additional Terms, any other terms on Our Site and Our
entire liability, and Your exclusive remedy with respect to the Site and Services, and supersede all prior
agreements pertaining to the subject matter of this Agreement and such terms, rules and policies.
- 30.5. The section titles in this Agreement are used solely for the convenience and
have no legal or contractual significance. No provision of this Agreement shall be construed against the owners
of this site but rather shall be construed in a neutral and fair manner as terms entered into by a
fully-informed party on a voluntary basis.
- 30.6. The terms of this Agreement, which by their nature should survive the
termination of the Agreement, shall survive such termination.
- 30.7. The heading references herein are for convenience purposes only, do not
constitute a part of these Terms, and shall not be deemed to limit or affect any of the provisions hereof.
- 30.8. You agree that no joint venture, partnership, employment, or agency
relationship exists between You and Us as a result of these Terms or use of the Site, the Juno App or the
Services. You further acknowledge that by submitting User Submissions or other Content, no confidential,
fiduciary, contractually implied or other relationship is created between you and Us other than pursuant to
- 30.9. We may give notice to You by email, a posting on the Site, or other reasonable
means. You must give notice to Us in writing via mail, via email to email@example.com, or
as otherwise expressly provided. If You have any questions or concerns about our App or Site, our Services or
your Reservation, or any other questions, You may contact Us via email at firstname.lastname@example.org.
Copyright 2017. All rights reserved.